About Us

Everything you need to know about BCHH

About BCHH, Inc.

Established in 2007, BCHH, Inc. is a national vendor management company offering Title and Settlement Services in all 50 states. We offer solutions to both lending institutions and government entities for real estate title and closing transactions through a managed network of suppliers. Our management team has over 60 years of industry experience. We understand how important each closing is and our philosophy is to make it easy for our clients to do business with us.

Our business model was built with the sole purpose of providing the very best customer service available in our industry. This is why our company motto has always been that “Our Name Is Behind Our Service”. With our centralized fulfillment model, we truly do make the real estate transaction process easy for both our lender clients and borrowers. We customize our workflow to mirror that of our clients, so you don’t have to change your way of doing things. In addition, we provide each of our clients with their own dedicated client service team. Each of our employees are empowered to make decisions and resolve issues on the spot.

We realize that our industry is constantly changing and we are always looking for better ways to meet your needs and improve the overall customer experience.

BCHH employees take pride in offering service that meets customer requirements for quick and efficient processing of a quality product.

Our Values

At BCHH, we believe that technology is one of the key factors for our success; however, our company was built on the foundation of superior customer service. Our commitment to excellence is demonstrated through the following four core values:

Service

Committed to providing superior customer service.

Management

Follow six sigma management methodology.

Vision

Shared strategic vision at a senior level.

Support

Dedicated client service teams.

Our agent network includes the best and most well respected and rated agents in the marketplace. They go through constant evaluations to stay in good standing. We value our relationship with our agents and provide hands-on service and immediate access to decision makers, to ensure their success and yours. They rely on a responsive and knowledgeable staff to provide timely and accurate information ensuring the transaction remains on schedule. Title issues and other potential challenges are addressed immediately and transparently so all parties can be assured of a smooth closing.

BCHH is compliant with the Dodd and Frank Act and the establishment of the Consumer Financial Protection Bureau (CFPB). The CFPB has placed an increased emphasis on a lender’s responsibility to ensure the third party vendors are compliant with consumer financial laws that reduce the risk to the consumer. BCHH has implemented ALTA Best Practices with the highest standards, while staying compliant with CFPB regulations.

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